Punjab National Bank [PNB] — Flipkart

Address:

Q 546 Pakaria Talab Garden reach Kolkata 700024

Hi Firoz,

We're sorry to hear about the refund issue you're facing. Need not worry, we will surely help you with this.

This is regarding:
Order Number: OD[protected]
Product Name: Sansui Aero Majestic Decorative 1200 mm 3 Blade Ceiling Fan.&#[[#]]#xa0;&#[[#]]#xa0;

As discussed on call, the seller had processed the refund of Rs. 1699/- to your bank account on 05 Jan 21 & it should have been credited by 12 Jan 21, for this order.

The refund reference number is NFT[protected]GN00041

You may contact your bank's customer support with these details for further assistance.

Note: The bank's customer support number can be found on the back of your card.

If that's not the case, you may raise a dispute with the bank's grievance cell to get an update on this refund.

Thank you for being with Flipkart.

Thanks,
Khushnuma Fajar
Flipkart Customer Support
Flipkart Customer Support[protected]:16:08 )
Hi Firoz,

We're truly sorry for the trouble caused.

We understand that this is not what you expected and we really don't want our customers to go through this.

We’re writing to you about your order OD[protected] for Sansui Aero Majestic Decorative 1200 mm 3 Blade Ceiling Fan.

We wish to inform you that seller has processed the refund Rs. 1699/- to your bank account on 05 Jan 21 and this amount should have been credited by now. In case, of any delay, please get in touch with your bank's customer care using the number mentioned on the back of your card with the reference number: NFT[protected]GN00041 they should be able to help you out.

The refund was processed to the bank account mentioned below:
Bank IFSC Code: PUNB0191100
Bank Account Number: ***********356

Note: The bank's customer support number can be found on the back of your card.
If that's not the case, you may raise a dispute with the bank's grievance cell to get an update on this refund.

We would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thank you for being with Flipkart.

Have a nice day!

Thanks,
Mohammed Azam
Flipkart Customer Support