Punjab National Bank [PNB] — I wants to clear my loan

Address:

143006

I have education loan from PNB
050800JB00000294
050800JB00000294
But bank manager not to ready to i clear my loan,
advice me to where to i pay my loan
( i wants to close my loan account )
# bank manager not allow to clear my loan
# Bank manager block my account
# i request to your bank from 1 yr, but they not allow me to net banking ( not giveing me password
# once i deposit Rs 5000/- they say one note of 500 is fake but they not return my 500 rs