Punjab National Bank [PNB] — Illegal account opened by using my PAN card (BUNPK7277B)

Address:

167, Bojhiya, Gangchauli, Hathras, Uttar Pradesh 204101

I made an application in Punjab National Bank, Narayana Branch (Branch Code: 022210) to open a savings bank account and on July 15, 2021, I came to know that Bank has opened my account (Account Number- [protected]) but as per Punjab national bank record, someone already has a bank account (Account Number- [protected], Account Name- IVD SERVICES LTD., Proprietor- Suneel kumar, Account created date: 05/04/2016) with the same PAN number, I owned (BUNPK7277B), at, PNB, Bijnor (Branch Code: 059200), Uttar Pradesh. The guy has mentioned his address as Address: Mohalla Naumi, Barharpur, Tehseel- Nagina, Distt- Bijnor, Uttar Pradesh, Pin code: 246724, Mob: [protected]. According to PNB officials from Narayana branch and customer care[protected], there were suspicious transactions made between April 13, 2016 to May 27, 2016 and after that there was no transaction till date, the account has been dormant. I don't have any relation with that bank account, even though I never had any account in PNB before. I have already written to the Income tax department for the same to confirm whether the income tax department has issued the same PAN number to another person or not and primarily found that they have issued this PAN number only to me.

I have already given a written complaint to PNB, Narayana (Branch Code: 022210, sent an email to Principal Nodal Officer ([protected]@pnb.co.in) and customer care ([protected]@pnb.co.in) and also talked to PNB customer care number (customer care no.[protected]/[protected]. Till now, I did not get any solution to my problem. It is a kind of harassment for me.

May I request you to find the solution of the same and take legal action against that person as he has illegally used my PAN card for that account.