Punjab National Bank [PNB] — Mis behave at the time of work

Address:

state- uttar pradesh , district- Bulandshahr, tehsil-debai ,post -dharampur, mini branch location-udaypur

Sir i went to create my account in the mini branch of punjab national bank .the agent of the mini branch miss behaved with me . he said the account cannot be opened here you have to pay 500 rupaye and these rupees will not be deposited to your account some how he created my accound . now it has been 1 MONTH but he is NOT PROVIDING my passbook.whenever i go to this branch most of the time i remain closed and sometime if not. then he doesnt talk in a good manner he missbehaved with every customer .

sir please help me to provide my passbook I WILL BE VERY THANKFULL OF YOURS .