Punjab National Bank [PNB] — Money debited but not received

I made successful transaction via Google pay (Punjab National Bank debit card) of Rs 4725 on 3/8/22 with the ref. Id- UP[protected]P2MaureliagokwikyesbankAurelia. my transactions was successful.The merchants namely Aurelia are saying that they have not received money. Bank is not helping. Google pay is also not helping. Plz help me getting my money back
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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