Punjab National Bank [PNB] — My refund of Rs 807 is not initiated but I have returned the product to Amazon.

My name is shubham Gupta and i had ordered Saral home grey floral printed soft.. Rs 449 and status 3D printed runner carpet rug ant.. Rs 358 in Amazon on 26/02/2021 which I returned due to personal reasons and on 04/03/2021 Amazon initiated the amount to my card. But I still didn't get the money. Amazon sent me this reference number 30005110571057107597021 and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint. it's very urgent. My account number is (protected) and IFSC code is PUNB0054000
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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