Punjab National Bank [PNB] — Not credit refund in my account

Hello,

I'm writing about the refund of my Order #[protected]. which i had orderd on 23 jan 2021 and retured in 26 jan from amazon..
amazon's Billing team has confirmed that they have issued a refund to my ORIGINAL PAYMENT METHOD for Rs. 569 on 5 February 2021. The amount should reflect in my bank account statement or credit card statement after [REFUND DATE + 5 BUSINESS DAYS]. but it is not credit till this date(28 feb2021).This is the RRN 30005110231023183626201 provided by amazon
plz solve this issue as soon as possible
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