Punjab National Bank [PNB] — Punjab National Bank [PNB] Refund initiated by Amazon India but not Received in bank

My name is Talib Malik and I had ordered a product of RS.7699 (Redmi 9 Power) in Amazon on[protected].
which i successfully cancelled on[protected]. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 30005110231023233892498 . Attached is the email from the Amazon team stating that the refund has been successfully completed.
I am just helpless.
Bank Account No:[protected]
Bank :Punjab National Bank
IFSC CODE: PUNB0681400
Refund Reference No:30005110231023233892498.

I am waiting good news with your hand sir.
Thanking you