[Resolved] Punjab National Bank [PNB] — Refund from online purchase

Ritumittal1987

Address:

PNB bank sec5vaishali

Attached is the table of transactions done with the debit card linked to the above mentioned account number for which the refund has been completed by the company with which the transaction has been done but the amount is not yet received in my bank account. I am facing lot of problems due to this. My merchant(flipkart & ajio) has asked me to raise a chargeback please handle this matter on priority as the transaction time is passing 1 month time. Please help me in this matter. Any other required detail will be provided if needed.

OD[protected].

The seller had processed the refund of Rs. 5999/- to your OBC Debit card on 13 Jan 21 & it should have been credited by now, as per standard banking procedures.

Below are the details to confirm that the refund has been successful:

Refund Reference number: 74766511013101454838414

The seller had processed the refund of Rs. 3999/- & Rs 2399/- for order OD[protected] to your OBC Debit card on 12 Jan 21 & 13 Jan 21 respectively, it should have been credited by now, as per standard banking procedures.

Below are the details to confirm that the refund has been successful:

Refund Reference number: 74766511013101454838448 & 74766511012101378668492

Refund of 690 refund transition ref no

Pzt[protected]lq8m103

Refund of 1097 refund transition ref no

Pzt[protected]lq8m102

The seller had processed the refund of Rs. 999/- & Rs 1319/- for order OD[protected] to your OBC Debit card on 11 Jan 21, it should have been credited by now, as per standard banking procedures.

Below are the details to confirm that the refund has been successful:

Refund Reference number: 74766511011101320952839 & 74766511011101320952912

You may contact your bank's customer support with these details for further assistance.

If you have any concerns about your refund, you can raise dispute in the bank's grievance cell.

This transition is ajio
[protected]ajio)
2423.28/
Ajio transition ref no
[protected]
Refund amount
300/-

Please raise complaint Flipkart and bank
My bank ifsc code is punb0515110

Thanks
Regards
Ritu Mittal

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Feb 10, 2021

Complaint marked as Resolved

Hi, We're sorry to hear about the refund related issue you're facing. We understand that this is not what you expected, we don't want our customers to go through this. We are sorry that you are facing refund issue of Rs 690/- & Rs 1097/- for your order ID OD120678615737319000. We understand that this is not what you expected, we don't want our customers to go through this. We have escalated this issue, We will get back to you with an update within 7 business days. And for Product: Puma Full Sleeve Solid Women Jacket for order ID OD120703324315728000. The seller had processed the refund of Rs. 5999/- to your OBC Debit card on 13 Jan 21 & it should have been credited by now, as per standard banking procedures. Below are the details to confirm that the refund has been successful: Refund Reference number: 74766511013101454838414 The seller had processed the refund of Rs. 3999/- & Rs 2399/- for order OD120702170037125000 to your OBC Debit card on 12 Jan 21 & 13 Jan 21 respectively, it should have been credited by now, as per standard banking procedures. Below are the details to confirm that the refund has been successful: Refund Reference number: 74766511013101454838448 & 74766511012101378668492 The seller had processed the refund of Rs. 999/- & Rs 1319/- for order OD120679972846233000 to your OBC Debit card on 11 Jan 21, it should have been credited by now, as per standard banking procedures. Below are the details to confirm that the refund has been successful: Refund Reference number: 74766511011101320952839 & 74766511011101320952912 You may contact your bank's customer support with these details for further assistance. If you have any concerns about your refund, you can raise dispute in the bank's grievance cell. Alternatively, you can also visit your bank to submit the 'Chargeback form' to get an update on your refund. Note: The bank's customer support number can be found on the back of your card. We would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly. Thank you for being with Flipkart. Thanks, Md Iqbal Naikoo Flipkart Customer Support

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 09, 2021

Updated by Ritumittal1987 Please update my complaint as soon as possible

Feb 12, 2021

Updated by Ritumittal1987 Any update my complaint