Punjab National Bank [PNB] — Refund has been processed by Goibibo

Goibibo has processed refund from their side but PNB bank is not returning my money my account number is [protected].. Amount is of 16070... Goibibo has processed the amount on 5th feb
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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Then do something please
Why you have marked the complaint as resolved... you have done nothing.. please solve this asap

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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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