Punjab National Bank [PNB] — Refund initiated but not received from bank

My refund of ₹575 has been initiated from AMAZON on 6th September 2022, it says within 4-5 days it will show your refund on your bank account. And Amazon has credit the amount in my respective account.
But it been more than 2 week my refund amount ₹575 has not been shown in my PNB bank account.

My Refund Reference Number for the transaction is[protected].
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
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    Punjab National Bank [PNB] Address
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