Punjab National Bank [PNB] — Refund Initiated by Amazon but still not received

Sir,
I ordered a headfone on Amazon on 11 December 2020 that I returned on Dec 23, 2020.
The seller initiated the refund on Dec 24, 2020 but I have still not received the refund .
Order[protected]
The ref id[protected]

Please help me with the same as I have made multiple calls and yet received no response or money in my account.
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