Punjab National Bank [PNB] — Refund Initiated by Amazon but still not received

My Name is Vijeta Thakur and I ordered two products of Rs. 562and Rs.468 Ultimate Guide to SSC Combined Graduate level- CGL Tier 1&2, Kiran SSC CGL question Bank Solved Paper[protected]English Medium) on 28 Jan 2021. The order ID is[protected]. I cancelled this order due to personal reason and on[protected] Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005110281028213738206. So please Kindly respond to this complaint it's very urgent.