Punjab National Bank [PNB] — Refund initiated by Amazon but still not received

My name is Vihaan. I made a prepaid order from Amazon company on 10/02/2021, order number is[protected], which I had paid, which I was supposed to receive on 12/02/2021 but did not come to me. The refund was sent to me by the Amazon company, its RRN-Refund Reference Number RRN
30005410441041161360585, the problem is that my bank account has not got a refund yet 24/02/2021 so please help me.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Feb 25, 2021
Updated by vihan bhardwaj
Can my problem be solved
Feb 27, 2021
Updated by vihan bhardwaj
I'm waiting for resolution but No one is solving my problem nor is anyone contacting me what should I do
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