Punjab National Bank [PNB] — Refund initiated by Amazon but still not received

Ordered resting chair from Amazon of Rs.6999 on 1st March 2021 order id[protected]
and cancelled on 3rd March 2021 till not received the amount and provided refund reference number saying that Amazon has initiated refund from their end RRN NO-L2LHURYN0000KKZT1ZS5 and also raised complaint to bank and no response from them.

Bank Account number-[protected]
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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It's been 5days no response yet please give response and as I am a student it is a huge amount please help me in this to getting this refund thank you
When can I expect the amount to be received it’s been 1.5 month to receive the amount as I am a stuck it’s big amount got stuck please help me in. Issuing this thank you

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