Punjab National Bank [PNB] — Refund initiated by Amazon India.But not Received

Vanu Mehta

from Nawanshahr, Punjab

Address:

WR-385, BANIAN MOHALLA KOT BAZZAR,NEAR NEEL KANTH MANDIR

Hello,
Amazon India has refunded me rs 1689/- in my bank account.
My bank account was Oriental Bank of Commerce which is now PNB.
Amazon has initiated my refund on 10th january. 2021 and given to me Refund Reference Number, then i talked to customer service of PNB and they said no amount in there to be received in your bank account.
I am just helpless
Bank Account No: (protected)
Bank : Punjab National Bank
Branch: Basti sheikh, jalandhar city (ifsc code:- PUNB0162510)
Refund Reference No: 74332741010100850905307

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 05, 2021

Updated by Vanu Mehta I also email this issue on [protected]@pnb.co.in and I also fill charge dispute form in bank branch which is recommended by Amazon for this refund but bank do not give genuine reply for this amount (1689). Proof of the bank reply which is given to me is also attached with it.