Punjab National Bank [PNB] — Refund initiative from Amazon but I did not receive yet

Address:

Patiala

Hii, sir/Madam ...I buy the juicer mixer grinder from Amazon which is butterfly company . I was order on 31 may 2021, then I waiting for it, , after fer day I go to my order details I thinking why should yet I receive my order .. I saw their their write my receive date 21 Nov, I shokeed why so late so I decided to cancel my order ..so I was cancel my order . A few day later I get my refund from Amazon on 8 June 2021. But it didn't not reflected on my account it's showing on (add to debit card ) according to my attach file .I was contact with Amazon's costumer service they told me to pls contact your bank costumer service, because we already refund to your bank account, why its not reflect on your bank account we don't have any information, according their data they done refund, and I can show on my amazone also they done but why I didn't get in my bank account ..
Please request to you you will solve my problem as soon as possible ...
Thanks
Regard
Honey