Punjab National Bank [PNB] — Refund Issue And Harashment

Address:

Sangrur, Punjab, 148001

I am not using PNB credit card services till date not my all outstandings were clear and they send mail to me that all my charges was waived off but again they send me outstanding messages

Punjab National Bank Credit Card Department Mentally Harashing me for a long time and not send me clearance certificate after clear my all outstandings.
I send him 14th reminder But till the time not solve my issue. and nobody contact with me. Please solve my problem.
Thanks
This is the last messge from PNB
On Mon, 3 Oct, 2016 at 6:04 p.m., pnb credit card

wrote:

Dear Sir,

We have waived off all the charges and the new chip based card has been reissued. The details of waived charges are below mentioned.

1. Annual Fee : Rs 300/-

2. Finance Charges : Rs 3289.06/-

3. Service Tax : Rs 562.75/-

Warm Regards
Manager-Customer Services