Punjab National Bank [PNB] — Refund issue

Address:

Vill- Ujan; P.o- Aknageria, P.s-Pingla, Dist- Paschim Medinipur; Pin-721140

I paid in Flipkart to buy Realme7 (Order id-OD[protected] on 6th February. I cancelled it on the same day. The refund amount are Rs. 10999/-, Rs. 100/-. According to Flipkart they said that it was already refunded on 16th February. They gave us two reference no. 17203011037105850686155, 17203011037105850686189 . I was trying to contact with bank but from their side I had not received any help regarding my problem. I tried to get in touch with Flipkart support in twitter they also returned me back and said to contact with bank. Now I get worried about the money, Please help me giving me the money back.
I attach some screenshot as a proof like twitter chat, mail conversation, Bank statement, Refund status by Flipkart. Please take it deeply.