Punjab National Bank [PNB] — refund not credited by pnb to my bank a/c however amazon had already initiated refund amount of 999 to pnb.

Name:abhijeet kumar saha

A/c:[protected]

Reference no:75503720200041013388896

Refund amount:999

Actual transaction date:13/07/2020

Mob no:[protected]
I have purchased mi trimmer of ₹999 from amazon.in on 13/07/2020 but unfortunately it was cancelled by amazon seller after 2 days but amazon initiated refund to pnb on 18/07/2020 but pnb did not credited the refund amount to my bank. As i talked to customer care of pnb he said that bank didn't receive any type of transaction. It is very unfortunate for me that why pnb didn't created my refund till now please solve my issue and refund my amount as soon as possible.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Aug 11, 2020
Updated by subho256
RBI Has solved my problem at 4/8/2020 with 4 hours of complain.
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