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Punjab National Bank [PNB]

Punjab National Bank [PNB] — Refund not credited

Sir,
Refund reference number 30005110311031153649007 was given by amozon shopping app on dated 31 January of 2021 but my refund above said refund reference number not credited my account till today, I have been contacted several time to customers care centre of Pnb but they didn't gave me responsible and sufficient answer to above said refund.
Please Credit said amount in my account which was given in above refund reference number
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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