Punjab National Bank [PNB] — Refund not credited in my account

Address:Punjab National Bank , gandhinagar patna

I ordered an item worth rs 1199 on 22 sep via pay on delivery but cancelled it later.
As per Amazon they initiated a credit of 1199 on 1 Oct at 12:59 pm ist. And it was confirmed to be issued by them.
RRN number :HSBCN[protected], was provided by them also attached.they asked to raise charge dispute form as this was issue.

Customer Name:Shikha sharma
Account Number:[protected]
Customer ID:FSU013027.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Nov 18, 2021
Updated by Anurag1506146
Please look into this matter and resolve this

Dec 02, 2021
Updated by Anurag1506146
Can I please ask for an update?
Complaint comments 

Comments

I am a retired super senior citizen. My pension for November, 2021 not credited as yet. Has there been any issue, not known to me?
Kindly resolve the issue and credit the pension. I am in distress.
Regards,
Saral Kumar Mitra
Retired Jt. Director
MOEF, Govt. of India
Thanks a lot for crediting my pension of November, 2021. Problem resolved.

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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
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    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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