Punjab National Bank [PNB] — Refusal attest my passbook

Address:	New Delhi, Delhi, 110092
Website:	pnbindia.in

As per the circular no. Vi/401/1/12/2013 issued by ministry of external affairs (Mea) bank passbook will be accepted as proof of address and photo identity
Thus banks are obliged to duly sign the passbook on request of customer.

But in clear violation mr. M.Gandhi, senior manager, laxmi nagar, shakarpur branch, delhi refused to entertain my request at all. Instead unstuck my affixed photo from the passbook and wrote in red letters "this is not meant for id proof" with bank stamp and his signature virtually making my passbook useless for any future purposes.

I hereby want new passbook to be issued and be duly attested and also strict action against such unruly manager.