Punjab National Bank [PNB] — Request refund

I booked two tickets on the GSRTC website and because of some reason i canceled the tickets. When I ask gsrtc about the refund they told me that they already initiated the refund and they gave me refund reference no. but refund not credited to my account. So, please check the problem and credit the refund.

account number- [protected]

rr no of 1st ticket- [protected]
rr no of 2nd ticket- [protected]
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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