Punjab National Bank [PNB] — Scholarship (Which is given by welfare deptt, bihar govt.) amount not transferred by gaya branch manager

Address:	824206
Website:	N.A

My scholarship amount not transferred by gaya branch, i contact and complain by application two times and so many calls. But after that no response yet branch manager and other assistant are not serious on this matter. Our three months loose, all related staff said that there go or where go ?
Plz transferred our amount as details below

Student name -meena kumari
Scholarship application no-pm[protected]
Coolege name-magadh college of education, dubhal, gaya
Course-b.Ed session[protected]
A/c.No. [protected]
Ifsc code-punb0238500
Bank-punjab national bank, pipra, dumariya, gaya, bihar