[Resolved]  Punjab National Bank — Wrong debit 10000/- for atm txn in jaunpur (Up)

Address:

Chandigarh, Chandigarh

Dear Sir/ Mam

It is request you that my mother (Mrs. Amrawati) was on roaming in Jaunpur (UP) and made transaction for withdrawal of Rs 10000/- on dated 14 Dec 2013. but unfortunately amount was not came out from SBI ATM machine of Location “Naouparwa bazaar, Jaunpur (UP)“ and amount of 10000/- was deducted from bank a/c. after that she contacted to bank branch of concerned bank. Bank Manager of concerned SBI bank suggested that need to contact her home branch for return back amount in her a/c.. but still its not returned back a/c. scanned copy of bank statement is enclosed for your reference.
After make on customer care of PNB I got compliant number 60852234. but it still not credit in account .