Puravankara Projects — Cancelling a booked flat in pre-launch state

Address:411014
Website:www.puravankara.com

I have booked a flat with Purvankara Silver sands Pune in pre-launch stage on 6th Nov 2016 with an amount of 1 lac (through cheque) with a condition that if I cancel the flat before 1 months (6th Dec 2016) then there shouldn't be any deduction and they will refund 100% amount (There representative confirmed on mail), however when I sent a mail to cancel the flat on 18th Nov 2016 (before 1 month), I didn't get any response from them. After visiting there site their representative asked me to meet her manager who said that there company don't have a cancellation policy and if his representative has confirmed on mail, her job is in trouble. Now he is denying to refund any money. What should I do now?

I have mail communication in which there representative clearly said that If I cancel the flat before 6th dec, I will get 100% refund. I also got receipt of 1 lac payment
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Puravankara Projects customer support has been notified about the posted complaint.
Dec 06, 2016
Updated by anjanianjan
Hi Team,

Can I please have an update here?
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    130/1, Ulsoor Road, Bengaluru Pete, Karnataka, India - 560042
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