Puravankara Projects — Refund of Rs. 11.25 lakhs against cancellation o[censored]nit

I had booked 3 bhk house in puravankara highland project kanakapura road during lock down period, the unit was not shown to me but promised to show on relaxation of lock down. the management could not arrange visit even till August 2020 because of the internal problem with Owners association, vexed by false promises i have cancelled my booking. After that no of emails, letter and phone calls were made for refund. Till now the refund has not been made by the management.