Puthedan Holidays & Resorts — Promised full refund even if cancelled on the last day before travel but did not

Address:	Bangalore, Karnataka, 560084
Website:	theputhedan.com

From: Accounts - Puthedan Holidays [mailto:[protected]@theputhedan.com]
Sent: July 02, 2015 12:07 PM
To: Gaurav
Cc: Mugunthan -TPH
Subject: Re: Invoice - Mr.Gaurav Agarwal

Dear Mr.Gaurav

Thank you for the mail. As agreed by Mr.Mugunthan, we are pleased to acknowledge the terms as below.

1) We will refund the amount you have paid against the invoice without any penalty, even if cancellation/ammendment happens on the day of arrival.
2) You may kindly pay 25% of the invoice amount as advance, 25% 30 days prior to arrival and the balance payment can be paid on your arrival day.

Hope the above is in order and will surface your requirements. Kindly intimate by return mail once the amount is deposited.


Regards

Sebin Mathew
Asst.Manager - Accounts
Puthedan Holidays & Resorts (P) Ltd
# 465, 45th Cross, 8th Block
Jayanagar, Bengaluru-560 082
Ph :[protected],[protected],[protected]
Email: [protected]@theputhedan.com
Url : www.theputhedan.com

T.Mugunthan
Assistant Manager

Puthedan Holidays & Resorts (P)Ltd
# 465, 45th Cross, 8th Block
Jayanagar, Bengaluru-560 082
Ph:[protected]Cell:[protected]
Email:mugunthan.[protected]@theputhedan.com
Url : www.theputhedan.com