[Resolved] PVR Cinemas — Bad quality of product and service

Kleio B'wti

from Mumbai, Maharashtra

Address:

401105

We are here to watch the movie dr. Strange 9:30 am show on 5th November. We have purchased a tub of salted popcorn which is completely soggy and your staff refused to give us fresh ones but they refused. Some other staff came with a new batch coincidentally. When we requested him to give us fresh ones. He mixed the soggy popcorns with the fresh batch and gave us stale popcorns. The large soft drink had 3/4th glasses filled. U make money by cheating your customers PVR Cinema Mira Road.

Was this information helpful?

No (0)

Yes (0)

Dec 6, 2016

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

PVR Cinemas Customer Care's response Dear Kleio B'wti,

We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

Apr 27, 2017

Updated by Kleio B'wti No one ever got back to me from pvr. I am not sure how you are marking this complaint as resolved?

Verified Support

Apr 28, 2017

PVR Cinemas Customer Care's response Dear Kleio B'wti,

Please write to us at [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR