[Resolved] PVR Cinemas, Bangalore — gift card expired

vmshenoy

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

hi,
this is Manjunath.I have 2 gift cards(each worth Rs 500, total 1000rs) which i got as a gift coupon from my company through globoforce. I got this coupon sometime in July2013.I tried accessing it today, but says that card is expired. The problem here is that there is a date written with the marker on the card which says (23/12/13). The same date is written on both the cards, which i understand as the expiry date.If it is not the expiry date, then i would like to know why was the date there in the first place? Is it to mislead innocent people? Please find attach the scanned copy of both the cards as well. Please find below my card numbers:

[protected] and [protected].

Please do the needful, because it is total 1, 000 rs worth.Also, just in case if you need to reach me, then call me on my mobile [protected], alternatively, you can also reach me on my mail id [protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

took over 2 to 3 months but finally got resolved. They gave me a call sometime in month of december 2013, and said that they can increase the validity of card for 2 weeks .

PVR Cinemas customer support has been notified about the posted complaint.

Nov 28, 2013

Updated by vmshenoy seems like no one is bothered

Dec 11, 2013

Updated by vmshenoy i got a mail which said "Your complaint has been forwarded to PVR Cinemas customer service. You should receive a reply from the company representatives within several days." around 3 weeks back. Could anyone please help me understand what does "several days" mean here. The point here is not 1, 000 rs and all, but there needs to be accountability on their behalf. Just out of the blue, they should not mention that card has expired, specially since card mentioned the date with marker