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PVR Cinemas

PVR Cinemas — Did not get tickets after paying online

I booked for tickets at PVR Cinemas at VR Mall Anna Nagar Chennai and paid Rs 473.40 through google pay, my account was debited and payment made, but I did not get confirmation nor the tickets. I called PVR Cinemas customer care mum several times but they said that all customer care executives were busy, I need the refund
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    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
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