PVR Cinemas — Food and Service

Hi,

Yesterday I visited PVR Cinema Prashant Vihar for watching TJMM movie. We ordered regular coke and cheeze popcorn. As always due to mismanagement, I got normal regular popcorn instead of cheeze and coke had no fizz. I couldn’t have the food for which I spent so much amount. It not happened with me for the first time. Last time we watched Pathan movie and then also the coke had no fizz. When asked from the counter guy, he said “the machine is not working”. Is that the consumers fault? We have paid you for the service and expect to get a good quality good and service. If your machine is not working feed us for free.

I would not choose PVR if this happens everytime. I feel so sad that my money gets waste everytime.

Please refund my money and offer us movie tickets for free.

Thanks