[Resolved]  PVR Cinemas — Food quality

Address:

Pune, Maharashtra, 411014

21/6/2016 Tuesday 8.15 pm

I went to PVR cinemas located at Phoenix Market city pune, in movie i ordered a of Disney nachos which were given to me in a broken plastic box. It was dark inside the movie hall so i couldn't see at first but the plastic box was broken. How irresponsible it is to serve something in a broken box. What if a would have eaten a plastic piece by mistake. In interval I went to the counter and requested the waiter at food counter inside pvr to replace my box. He refused to do that after having a discussion with his co-worker. Both of them misbehaved and asked me to buy another pack if i want to get my broken box changed. I never expected this to happen in pvr that food counter staff will behave in such a manner with its customer. They also threw my broken box to avoid any pictures and complaints.