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PVR Cinemas — I have booked tickets money deducted but ticket not booked

I have booked two tickets for leo Tamil movie on 20th Oct 2023. Budget 12 and 13 seat number The fare is 111.05
I booked the tickets for the movie but money was deducted and tickets were not booked, I then booked the same tickets after 10 minutes using other number .
I booked the tickets successfully but previous booking was not successful.So I need the refund back immediately as soon as possible.

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