PVR Cinemas — Irresponsible naming of tickets

Address:

Pvr cinemas,Mall of jaipur, jaipur

Hi,
We booked 4 tickets of kabzaa in kannada language with English subtitles (mentioned in tickets also). We don't know kannada language, we came 15km far to watch this movie because it having English subtitles.
But they were no subtitles playing along with movie. We asked multiple times with staff management to provide that. But they didn't. Then why they are mentioned in tickets ??. Worst experience with " MALL OF JAIPUR " PVR Cinemas. Atlast i didn't understand the entire movie and all our 4 tickets got wasted. Can i get any refund ??