[Resolved] PVR Cinemas — Malpractices by your manager. | |||
24th june, 2016. 9:15pm Me and my friend were stopped from leaving the venue (Pvr cinemas, allahabad) during the interval by security. They said you cannot enter once you leave, and asked us to submit our tickets if we wanted to go out. On contacting the manager, he said "one of you can go". When i pointed out to the clueless manager that not only is this stupid, but also illegal, he said that this is what he was told by higher authorities. He could not supply any written proof of these orders. It seems to me that this was a tactic between the manager and the stall owners, as i have never faced this problem in any other city, and i don't believe pvr would endorse such acts. I feel you should look over this matter thoroughly, as it is disrupting the faith of your customers. What in your opinion should be the resolution to this breach of freedom of choice and liberty? Was this information helpful? | |||
Aug 28, 2016 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support Jul 27, 2016 PVR Cinemas Customer Care's response Dear Patron,
We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.
Regards,
Customer Care: PVR Cinemas
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