[Resolved]  PVR Cinemas — Money deducted but didn't receive ticket confirmed

Address:

PVR limited, Noida, Delhi NCR

I booked 2 tickets from the Pvr website for movie PS-2 and paid via debit card the transaction was successful but I didn't received the ticket. Its completely disappointing and refund amount is not credited to the bank account. I spoke to pvr customer care they said amount has been refunded but it is not reflected to my bank account.
I paid Rs 433.48/- with included conv. fee and GST as well.

My address: LIC colony, R S Puram, Coimbatore.