[Resolved]  PVR Cinemas — Poor Air Conditioning System

Address:Mohali, Punjab

This is to bring in notice that the PVR Cinemas of North Country Mall Mohali NH21 have been forcibly giving away food coupons worth rs 80 with every ticket. On enquiring whether it is necessary to take the coupons along with the tickets they say yes it is compulsory. On further argument they let it go but most of times without even asking the customers they charge for the coupons. This has been noticed several times with me and once again today a elderly couple sitting near me asked me if even i had to pay for the coupons against my wish. I tried to find the manager bit i could not get any response from the staff. Also besides this the air conditioning system in summers is always a pain for you as if the hall is filled you easily find yourself sweating. This has happened twice or thrice to me. This thing needs to be taken care of and the staff should atleast ask before issuing such coupons or schemes. The manager should atleast bother about all these things instead of just taking things casually.
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Aug 14, 2020
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
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In the month of may we have visited PVR Koramangala, Bangalore five times and unfortunately the AC always had an issue and it was not working properly, it was irritating and annoying every time. Very disappointed with the facilities provided and the torture done to the service users.

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