PVR Cinemas — PVR Cinemas - Money deducted for a failed transaction

Address:

Ernakulam, Kerala

This is regarding a couple of ticket I booked on 8 th April 2015 morning 12.30 pm show at Audi 5, PVR Kochi, for seat number K7 and K8. The money got deducted from my debit card but the transaction failed. As it has happened before, I decided to book the tickets again, I still chose the same seats as they were vacant. now this time transaction went through and I end up watching the show. I was under an impression that my money will be refunded to me for the first transaction as it didn't go through. However, it did not happen, So, all I want is the refund for the failed transaction. Kindly revert as soon as possible so that I can go ahead.