PVR Cinemas — PVR VR Mall Audi 04 Screen not telecasting movies on time

Address:	Chetpet
Website:	Consumer complaints

Hi this is Ashwin from Chennai. Today morning (01/04/23), I & my wife booked Viduthalai Tamil movie at PVR VR Mall, chennai. The show time is at 9.15am & we were in our seats five minutes earlier but the film has not been telecasted for 30minutes. Full of advertisements & after 40minutes the operating person came & informed that the projector has got freezed & it will take more time to start the movie. We both are working & we generally book tickets in PVR to experience a good service. The worst scenario in VR Mall PVR is happening for a long time. This is not the first time. Whereas other PVR's are not like this. We had asked permission in office to see this Viduthalai movie. But due to lack of maintenance & lethergicness they are not providing a good service. If this is not getting fixed hereafter, then this will be escalated. Thank you.