PVR ELANTE
Friday February 27, 2015
AUDI 8
Seat M15
The Imitation Game
8pm show
I was sitting comfortably in my "gold" seat, that I always purchase when watching a movie at this cinema and 3/4 into the movie a rat ran on top of me. It was absolutely horrific and I got up and left the audi. When I approached the supervisor I was told that it's not possible as they had done pest control the day before. Why would I lie and leave my movie that I was enjoying so very much? It's atrocious behaviour by the staff to be putting the consumer in this spot. Instead of offering me something to calm down I was told that I was lieing.
I expect further action to be taken against this facility and its staff and redemption of my money for the 2 tickets that I had purchased.
Waiting for a reply.
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