[Resolved] PVR Cinemas — Recliner seats in pvr pune - nitesh hub and inorbit mall | |||
Hi team pvr, It feels really sad to write this email but you guys left me no option. I visit pvr cinemas because of their movie and sound quality. This is enjoyed a lot when we book those premium seats which costs a lot but they are worth every penny. It's been a month that i have been complaining the staff to have these seats regularly maintained as there are holes in these seats, all the softness is gone and you can actually get hurt as those wodden structure is felt and poking when you seat. Yesterday i saw the new movie teenage mutant ninja turtles and to a shock all the above problems were there and the recliners not working and we were forced to sit in our seats were ice creams left overs were not even cleaned. This is definitely not the standards of pvr, hope you fix this is a shame on your reputation. Was this information helpful? | |||
Aug 29, 2016 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support Jul 27, 2016 PVR Cinemas Customer Care's response Dear Patron,
We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.
Regards,
Customer Care: PVR Cinemas
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