[Resolved]  PVR Cinemas — Refund Issue

Address:

Ernakulam, Kerala

Hi, Iam attaching the details and conversions that from PVR customer care I didn't get any valuable revert from your side.need refund for the same. Regards, Sixon Nelson. Dear Patron, Greetings from PVR Cinemas!! We are most concerned regarding the case and apologize for our late rescue. We are actively working on your case and will be reverting to you in a few days. Kindly bear with us. Regards, PVR Cinemas [protected] Original Message[protected] From: [protected]@gmail.com Received:[protected]:32 To: Arun Bharti; Ashok Kumar; CRM Admin; CRM Team; Customer Care1; Customer Care10; Customer Care2; Customer Care3; Customer Care4; Customer Care5; Customer Care6; Customer Care7; Customer Care8; Customer Care9; Feedback PVR; [protected]@pvrcinemas.com; Jitesh Sabharwal; Mohd Irfan; Raj Kumar; Ravi Chauhan; Surender Mohan Sharma; Vinay Sharma; Yashpal Gahlot Subject: Re: PVR Ticket Booking CRM[protected] On 12/29/13, Sixon Nelson <[protected]@gmail.com> wrote: > Hi, > Find me a solution if you get the bank statement details ASAP > > Regards > Sixon Nelson > > On 28-Dec-2013, at 2:16 PM, Sixon Nelson <[protected]@gmail.com> wrote: > >> Hi, >> Iam attaching the screenshot of the bank statement >> Find the details. >> >> >> Regards, >> Sixon Nelson >> >> On 12/28/13, Jitesh Sabharwal <[protected]@pvrcinemas.com> wrote: >>> Dear sir, >>> >>> We are not able to trace any transaction details from below mention >>> details. >>> Kindly update us with the bank statement so that we can check or the mode >>> of >>> transaction you have made. >>> >>> Regards >>> CRM Team >>> >>>[protected] Original Message[protected] >>> From: [protected]@gmail.com >>> Received:[protected]:16 >>> To: Arun Bharti; Ashok Kumar; CRM Admin; CRM Team; Customer Care1; >>> Customer >>> Care10; Customer Care2; Customer Care3; Customer Care4; Customer Care5; >>> Customer Care6; Customer Care7; Customer Care8; Customer Care9; Feedback >>> PVR; [protected]@pvrcinemas.com; Jitesh Sabharwal; Mohd Irfan; Raj Kumar; >>> Ravi >>> Chauhan; Surender Mohan Sharma; Vinay Sharma; Yashpal Gahlot >>> Subject: Re: PVR Ticket Booking CRM[protected] >>> >>> Hi, >>> A/C:[protected] >>> EMAIL ID:[protected]@gmail.com >>> PH_[protected] >>> >>> >>> >>> Regards >>> Sixon Nelson >>> >>> On 28-Dec-2013, at 12:49 PM, Surender Mohan Sharma >>> <[protected]@pvrcinemas.com> >>> wrote: >>> >>>> Dear Patron, >>>> >>>> Greetings from PVR Cinemas!! >>>> >>>> With reference to your mail, we would request you to confirm us the >>>> Channel which is used for the transaction (website/mobile app or any >>>> other), complete 16 digits credit/debit card number, e-mail id and the >>>> mobile number mentioned at the time of the booking, so that we can >>>> track >>>> your transaction. >>>> >>>> We apologize for the inconvenience caused to you. >>>> >>>> >>>> >>>> For future assistance write to us at: [protected]@pvrcinemas.com >>>> >>>> >>>> >>>> Regards, >>>> >>>> PVR Cinemas >>>> >>>> >>>>[protected] Original Message[protected] >>>> From: [protected]@gmail.com >>>> Received:[protected]:37 >>>> To: Arun Bharti; Ashok Kumar; CRM Admin; CRM Team; Customer Care1; >>>> Customer Care10; Customer Care2; Customer Care3; Customer Care4; >>>> Customer >>>> Care5; Customer Care6; Customer Care7; Customer Care8; Customer Care9; >>>> Feedback PVR; [protected]@pvrcinemas.com; Jitesh Sabharwal; Mohd Irfan; >>>> Raj >>>> Kumar; Ravi Chauhan; Surender Mohan Sharma; Vinay Sharma; Yashpal >>>> Gahlot >>>> Subject: Re: PVR Ticket Booking >>>> >>>> Hi, >>>> I Booked for a movie at PVR Kochi On >>>> 19 th of DEC.one of my transaction was failed >>>> Due to some technical issues and I just find >>>> Another transaction but u lost my money for >>>> the first transction.now it's 8th day I didn't >>>> Get any refund from your side.so do the needful >>>> For the same. Iam attaching the details.find me >>>> Solution ASAP. >>>> [image: image.jpeg] >>>> Regards >>>> Sixon Nelson >>>> >>>> On 19-Dec-2013, at 9:31 AM, PVR Cinemas <[protected]@pvrcinemas.com> >>>> wrote: >>>> >>>>> [image: http://www.pvrcinemas.com/images/home/pvr_maint.png] >>>>> Thank you for booking tickets with PVR Cinema >>>>> Your Ticket Details are : >>>>> Booking Id : >>>>> KOCL[protected] >>>>> Movie : >>>>> Drishyam (Malayalam) >>>>> Cinema : >>>>> PVR Lulu Kochi Mall >>>>> Show : >>>>> 19 Dec [protected]@6:20 PM >>>>> Seat Info : >>>>> NORMAL-C9, C8 >>>>> No. of Ticket(s) : >>>>> 2 >>>>> Total Amount : >>>>> 200.00 >>>>> Please check the suitability of the movie as per the Censor Board >>>>> rating: >> <image.jpg> >