PVR Cinemas — Refund my money-PVR Opulent Ghaziabad

Hi,

I have booked 4 tickets of movie Pathan of show timing- 11 pm on 26 jan 2023 in PVR OPULENT Ghaziabad.

I entered inside audi 1 and came out within 5 minutes because what I saw was ### hell to my sight.

Audi was overcrowded, people were sitting on each other's lap.
4 random people were sitting on my seats and when I asked them to get up from my seats, they denied and shouted we are Muslims and we are here to SUPPORT Pathan and will not get up.

PVR staff was not there inside the audi and was sCAREd to say anything to those people.
Those people sitting on our seats misbehaved with me and my sister, passing nuisance comments.
So our brothers decided not to watch movie in this pvr ever again and we left.

So cut the long story short, I want my money to be refunded back now.

Also please take a note of - I was sCAREd and felt unsafe to be there in your PVR and if anything awful would have happened to us then who would be responsible for it as there was lack of security there form your end.

Refund my money now and next time do not let this happen with anyone especially women.