PVR Cinemas — Refund not initiated 393.44

Address:

Indore

Hello There,
I was trying to book ticket through INOX PVR app on 21 Jan for Main Atul hoon movie my first translation got failed For Rs. 393.44, and i tried again and i booked successfully but my 1st transaction amount still pending i called number of times on your customer care number[protected] i always got assurance you will get your amount with in 7 days but as per your calendar still 7 days not completed actually more than 2 months passed.
Please initiated refund for my amount 393.44 ASAP
[protected]
rahul.[protected]@gmail.com