PVR Cinemas — Refund not received of double payment for popcorn and beverages

Address:

Gaur City Mall, Greater Noida West, UP

Hi,
I visited PVR Gaur City, Greater Noida west on 26th January 2023 to watch movie along with family.

I purchased popcorn and red bull from counter and paid the amount Rs 1915 via phonepe Transaction id T2301261158431002360151 UTR[protected]. Counter guy said payment is not received and forced me to pay again, I again paid via credit card, he told the payment of phonepe will be refunded within 48hrs but still money is not received.

Please refund the amount