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PVR Cinemas — Refund of Rs. 3425

I have booked movie ticket Tu Jhoothi Main Makkaar (U/A) on Sat 8 Apr, 2023 PVR Directors cut Ambience Mall. Booking ID is WGN6W5G. Once I have reached Ambience Mall Gurugram, they told us it is for PVR Ambience Delhi. Crew has suggested us to purchase new ticket and the amount will be reimbursed within 7 to 8 days. They took screenshot from my mobile for booking ID and circulated in some group for refund. We have purchased new ticket and seen the movie Mario.

My refund has not come yet. Request you to provide the solution.
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    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
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