PVR Cinemas — Show was cancelled but Refund not Received

Address:

Akurli Road, Kandivali East, Mumbai, India, 400101

I had booked a show at PVR Growels, Kandivali East, Mumbai. Due to technical issues, the show did not start and the manager took pictures of our ticket saying we will receive a refund. IT HAS BEEN 4 DAYS BUT NO REFUND HAS BEEN OBTAINED. Can you please look into it so I can get refund as soon as possible.

Date - Sunday 7th April, 2024
Show time - 9:00pm, Screen 1
Seats #s - L5, L6
2 tickets - amount 583.36
Booking ID - TNAHC4L
Booked via Book my show