[Resolved] PVR Cinemas — Ticket return charge by you pvr staff | |||
Today dated 07/01/ 2016 I sent my employee Mr. sunny to purchase bajiroa mastani movies tikcet from pvr sharaganj mall lucknow with the instruction to take backside corner four ticket and he ask the same to moh.monish at ticket counter but Mr.moh.monish give him front B-16 to 19 after this I called my employee about ticket status he told me that give him B-16 to 19 and I ask mr. sunny to refund these ticket and he return ticket moh.monish firstly charge Rs. 100/- for ticket return when mr. sunny object this issue than he return ₹50/- and charge ₹50/- for ticket return charge and no receipt was given by him for ₹50/- which he charge after demandig by mr.sunny all theses incident was around 5.45p.m to 6.50 p.m. Kindly check voice recording system which is installed at your ticket counter and take action against moh.monish who charge ₹50/- and refund ₹50/- and compensation for waste my time and for gap of my faimily movie. and I hope action should be taken against Mr.moh.monish. Thank you Was this information helpful? | |||
Complaint marked as Resolved
PVR Cinemas customer support has been notified about the posted complaint. Verified Support Feb 10, 2016 PVR Cinemas Customer Care's response Dear Patron,
We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.
Regards,
Customer Care: PVR Cinemas
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